This article is reporting the same accelerated demand from consumers for legitimate corporate sustainability action as we are seeing:
- Consumer demand for corporations to be legitimately (ie, certified) sustainable has accelerated dramatically since the pandemic;
- Shoppers are using sustainability as THE gating item for their purchase decisions;
- Just talking about being sustainable, or saying your company ‘aspires’ to be sustainable, is no longer good enough and damages your brand and consumer trust;
- Saying “yes we are sustainable” or “we will be a leader in sustainability by 2030” means nothing to the consumer and will lead to the consumer leaving the brand;
- Playing it safe is playing to lose. You need to play to win and use sustainability as a competitive differentiation tool;
- Only when consumers perceive you as authentic via your sustainability actions will they align with your brand;
- Brands that have legitimate sustainability programs can differentiate from other brands and take market share.
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